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Payment & Access Policy

Last updated September 2026

How billing works, when access starts and ends, and what happens if a payment fails.

Plans and terms

Plans are sold as a 6-month term or month-to-month, at the prices shown on the Pricing page. The price you see at checkout is the price you pay for that term, in US dollars.

Payment processing

Payments are processed by Stripe. We never see or store your full card number. Your card statement will show a charge from Let's Pass This Exam.

When access starts and ends

  • Access unlocks as soon as your payment succeeds — usually within seconds.
  • Access runs to the end of the term you paid for.
  • Plans renew automatically at the end of each term unless you cancel first.
  • Cancelling stops the next renewal; you keep access until the current term ends.

Upgrades and downgrades

Upgrading takes effect right away and is prorated for the time left in your term. Downgrading takes effect at your next renewal, so you keep what you already paid for.

Failed payments

If a renewal fails, we retry over several days and email you. Access is paused while the payment is outstanding and restored the moment it clears. Nothing you have completed is lost while a plan is paused.

One person per account

A plan covers one learner. Sharing a login across a cohort or study group is a breach of the Terms of Use. If you need access for a program or a group, write to us and we will set it up properly.

Taxes and receipts

Prices exclude any tax we are required to collect, which is shown at checkout. Receipts are emailed after each payment and are available any time from your billing settings in the dashboard.

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